Why Filpac costs less
The software works.
We're in the business of commercial software development, which means that other organizations use elements of our software for mission-critical tasks like payroll and invoicing. It must be extremely reliable.
The product is easy to support.
Not only is the software both stable and easy to use, we train new users well, provide extensive documentation and five minutes free phone access.
We offer five minutes free.
And when you offer anyone five minutes of your time, you solve 99 percent of whatever support problems arise. So our customers don't need unlimited support, which means we don't need to charge for it.
(This is a biggie.) We've developed political software in one form or another for two decades; you're unlikely to present a problem we haven't handled before, so we don't need to set our price defensively.
We don't have a direct sales force.
That guy who calls you every month doesn't work for free.
As you can see from this website, we don't spend too much on "web development". And if you were to visit our office (actually it's more of a cave), then you'll see that we don't spend much on rent either.